Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only. They are games of chance and should never be viewed as a way to earn money, solve financial problems, or generate income. The house always has a mathematical advantage, and outcomes are determined by random chance. Please gamble only with money you can afford to lose.

Age Verification

All players must be at least 18 years of age or the legal gambling age in their state or territory to participate in online gaming. If you are under the legal age in your jurisdiction, you are not permitted to access or use gaming services. It is your responsibility to ensure you meet all legal requirements before playing.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with money needed for essential expenses (rent, food, bills)
• Hiding or lying about the extent of your gambling activity
• Experiencing mood changes related to gambling outcomes
• Feeling unable to stop or control your gambling
• Neglecting work, family, or social responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing anxiety, depression, or irritability when not gambling
• Repeatedly trying and failing to reduce gambling activity
• Using gambling to escape problems or difficult feelings

Self-Help Tools

Most responsible gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Session Time Limits: Restrict how long you can play during a single session
• Reality Checks: Enable reminders during play to reflect on your activity and time spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms

Support and Help Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

• Gambling Help Online (Australia): Free, confidential counselling and information
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)
• Gambler's Help (Victoria): Victorian counselling and support service
  Phone: 1800 858 858
• GamCare (United Kingdom): Free and confidential support for problem gambling
  www.gamcare.org.uk
• GamStop (United Kingdom): National self-exclusion scheme
  www.gamstop.co.uk
• Responsible Gambling Council (Canada): Evidence-based information and resources
  www.responsiblegambling.org
• National Council on Problem Gambling (United States): Confidential helpline and referrals
  www.ncpgambling.org

Take Action Today

If you think you may have a problem with gambling, please seek help immediately. There is no shame in reaching out—problem gambling affects many people, and support is available. Contact one of the organisations listed above, speak to a trusted friend or family member, or visit your GP for a referral to specialist services. Recovery is possible, and help is just a phone call away.